Join Estia Hospitality’ s elite team and elevate your Hotel or Villa to new heights! With our proven expertise in hotel management services such us, sales, revenue, product & onboarding, competition management & more, let us optimize your operations for success.
Contact us now to learn more about our hospitality services.
–Premium Contracting: Generation of competitive allotment or guarantee contracts, based on the needs and prospects of the Hotel with the most reliable travel agents & tour operators.
– Strategic Partnerships: Highlight successful collaborations with key industry players to enhance credibility and attract new clients.
– Data-Driven Sales Strategies: Utilize analytics to drive sales decisions and optimize revenue generation for hotel properties.
– Comprehensive Market Analysis: Offer analysis of market trends and competitor performance to optimize contracting strategies.
– Expert Negotiation Skills: Showcase a proven track record of securing profitable terms and conditions for hotel contracts.
– Smooth Booking Experience: Provided an in-house user-friendly reservation system that improves the overall user experience and boosts conversion rates.
– Multi-Channel Integration: Highlight the ability to manage reservations across various platforms, including direct bookings, OTAs, and travel agents.
– Automated Confirmation and Reminders: automatizations on booking confirmations and pre-arrival messages to improve guest communication.
-Room allocation: efficient room allocation and room division that optimizes the hotel booking position.
-Stop sales / Open sales monitoring: Swift and proactive actions to prevent overbookings and maximize profits from available sales.
– Personalized Guest Experiences: Emphasize the commitment to providing tailored services that cater to individual guest preferences.
– 16Hour Support Availability: Highlight customer service to address guest inquiries and concerns promptly.
– Feedback-Driven Improvements: Showcase a proactive approach to gathering and implementing guest feedback for continuous service enhancement.
–Communication with guests/ travel agents in multiple methods such as chat, email, phone calls.
–Providing additional services such as car hire, private transfer services, excursions, general recommendations
Developing (Optimizing, Monitoring, Mentoring)
– Continuous Improvement Framework: Implement a structured approach to optimize hotel operations and enhance overall performance.
– Performance Monitoring Tools: Utilize advanced software solutions to track key performance indicators and identify areas for improvement.
– Mentorship Programs for Staff: Develop mentorship initiatives that empower employees and promote professional growth within the organization.
– Collaborative Development Strategies: Foster a culture of collaboration where team members contribute ideas for optimizing processes and enhancing guest satisfaction.
